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論文中文名稱:台北車站尋路地圖中地標表現形式之設計研究 [以論文名稱查詢館藏系統]
論文英文名稱:Study on Landmark Design of Wayfinding Map in Taipei Main Station [以論文名稱查詢館藏系統]
院校名稱:臺北科技大學
學院名稱:設計學院
系所名稱:工業設計系創新設計碩士班
畢業學年度:106
畢業學期:第一學期
出版年度:106
中文姓名:張耕慈
英文姓名:CHANG, KEN-TZU
研究生學號:103588015
學位類別:碩士
語文別:中文
口試日期:2016/09/02
論文頁數:407
指導教授中文名:鄭孟淙
指導教授英文名:ZHENG, MENG-CONG
口試委員中文名:曹筱玥;曹永慶
中文關鍵詞:尋路空間認知地圖設計地標台北車站
英文關鍵詞:WayfindingSpatial CognitiveMap DesignLandmarkTaipei Main Station
論文中文摘要:關於人們尋路時理解空間的方法、行為,一直是較具挑戰性的研究領域,人們如何透過與環境資訊的互動找到目的地,是一個值得深入探討的課題。本研究藉由在台北車站進行尋路實驗,了解人在尋路過程中會出現的尋路行為,並藉由口語路徑規劃的描述發話,建立視覺化的尋路模型後便於分析,用編碼與解析敘述結構的方式,找出台北車站內尋路口語發話的規則;除此之外,透過人們繪製認知地圖、事後訪談,了解現有台北車站樓層指示圖的優缺點,而後適當地加入車站室內重要的地標物件參考,進行整體地圖的重新設計並檢證。實驗結果發現:人在台北車站進行跨樓層尋路,運用口語敘述路徑規劃時,會傾向用約70%比例的「室內地標」或「開放空間」地標物件去幫助描述路線,進一步深入分析,「行動」類的動態指令句型最常被使用,而單純提及地標等「地點」的敘述內容,使用次數次高;另外,發話結構傾向以3句話、4句話、5句話、7句話及9句話的敘述斷句,表達出內心認知的路徑想像。使用現有「台北車站樓層指示圖」時,以4句話為描述路徑的首要結構;而使用新式「台北車站樓層指示圖」時,以5句話為主要結構,上述兩個結果可望應用於未來台北車站報路服務,其語句構成數量方面做參考。再者,尋路敘述的開始到結束,所運用的地標物件會漸增,目的是幫助在快抵達終點前,更精準判斷目的地與周遭環境的關係;最後,本研究另發現「電扶梯」種類為台鐵台北車站裡,最常被應用於尋路規劃的地標參考物件,而新式台北車站樓層指示圖當中,跨樓層的連接之間,電扶梯、電梯、樓梯的標示本身與延伸輔助線,有效利於人們閱讀地圖。本研究以使用者尋路觀點來評估,作為台鐵台北車站之空間環境與室內地標於未來地圖設計上的準則。而後,期望本研究可提供後續相關研究,作為公共交通場域尋路研究、車站樓層資訊地圖之設計參考。
論文英文摘要:Representing human spatial knowledge when wayfinding has long been a challenging research area. People how to find their destination through the interaction with environmental information is worth studying. This study aims at knowing peoples wayfinding behavior from the experiment of wayfinding process in Taipei Main Station, establishing a wayfinding visual model through semantic signs of “think-aloud” before further analysis, and recording the probands’pathfinding process to find common rules of human wayfinding. Besides, in this research we realized advantage and disadvantage of the the existing, conventional public map of the stations first floor through drawing cognitive map and interview survey. We designed an innovative new wayfinding map of the Taipei Rail Stations ground floor by increasing the indoor landmarks properly. According to experimental result, probands planning their cross-floor route and using verbal descriptions chose indoor landmarks or spatial entities account for about 70% to help to describe their way in Taipei Main Station. Making a deep analysis on the content of route descriptions, we found out that the elements of the modeling approach (action interacting with either a landmark or a spatial entity) is mostly used to characterize the structure of a given route, and number of times of usage (location with either a landmark or a spatial entity) comes as the second top. Moreover, about the model transcriptions in the structure of a given route, this clearly denoted the fact that people outline the route through 3 sentences (edges), 4 sentences, 5 sentences, 7 sentences and 9 sentences. The most of route descriptions have 4 edges when using the the existing public map of the stations first floor and have 5 edges while using an innovative new wayfinding map of the Taipei Rail Stations ground floor. We hope the above-mentioned results to offer solid proof as the reference for the service of route descriptions when wayfinding. Furthermore, the landmarks and spatial entities distribution within the path description showed repetitive rule that these elements grow increasingly from the start to the end. Its aim is to help people to find the destination accurately and understand the relationship of destination with its surrounding environment. Lastly, the results suggested that probands planning their cross-floor route mostly chose indoor landmark - escalator to describe their way in Taipei Rail Station. In the new wayfinding map of the Taipei Rail Stations ground floor, the signs of elevator, escalator, stair and vertical reference lines in cross-floor area are favorable for pathfinders reading map. In adopting a true way-searcher’s point of view, this research sets new design standards for future map layouts of the Taipei Rail Station’s interior environment and indoor landmarks. Thereafter, it is hoped that the research could serve as the basis for future correlation studies and the reference for wayfinding in public transport hubs and station information map design.
論文目次:摘 要 i
ABSTRACT ii
誌 謝 iii
目 錄 v
表目錄 viii
圖目錄 ix
第一章 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 2
1.3 研究流程與架構 3
第二章 文獻探討 5
2.1 尋路相關研究 5
2.1.1 尋路的定義 5
2.1.2 尋路與空間認知相關研究 6
2.2 尋路地圖設計 8
2.2.1 尋路地圖基本原則 8
2.2.2 尋路地圖與地標相關研究 9
2.2.3 尋路地圖與標識系統設計相關研究 10
2.3 尋路模型與路徑描述 11
2.3.1 尋路模型原則 11
2.3.2 尋路模型定義 12
2.3.3 路徑描述分析 14
2.4 小結 15
第三章 研究方法與步驟 17
3.1 研究方法 17
3.1.1 發話分析法 (Think-Aloud) 17
3.1.2 使用後評估 (POE;Post-Occupancy Evaluation) 18
3.2 研究步驟 19
3.2.1 基地調查 19
3.2.2 實驗一 20
3.2.3 實驗二 – 檢證實驗 24
第四章 基地現況調查 27
4.1 基地基本資訊 27
4.2 地圖現況調查 28
4.3 現況分析 45
第五章 實驗一結果與討論 49
5.1 實驗一:台鐵台北車站尋路實驗 49
5.1.1 發話編碼 51
5.1.2 實驗一受測者數據整理 51
5.1.3 實驗一結果分析 52
5.1.4 實驗一討論與結果 108
第六章 台北車站樓層指示圖地圖設計提案 113
6.1 問題界定與建議 113
6.1.1 路徑規劃 113
6.1.2 使用參考地標 114
6.1.3 事後訪談 115
6.2 設計提案 116
6.2.1 尋路地圖地圖改良 116
6.2.2 版面構成要素設計 118
6.2.3 基本原則設計 119
6.2.4 版面配置設計 127
第七章 實驗二結果與討論 129
7.1 實驗二:台鐵台北車站尋路實驗 129
7.1.1 實驗二受測者數據整理 131
7.1.2 實驗二結果分析 131
7.1.3 實驗二討論與結果 193
第八章 結論與建議 199
8.1 研究結果與討論 199
8.2 後續研究建議 205
參考文獻 207
附錄 211
A. 實驗前調查問卷 211
B. 實驗一14位受測者內容記錄 212
C. 實驗二14位受測者內容記錄 310
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期刊論文
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學位論文
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